Payment Terms & Gift Card Policy

Payment Terms

Accepted Payment Methods:

  • Shopify Payments: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Shop Pay: Securely save your payment details and enjoy faster checkout with Shop Pay.
  • Shop Pay Installments: Spread the cost of your purchase into four equal, interest-free payments with Shop Pay Installments. Simply select this option at checkout to see if you qualify.

Currency:

  • All transactions are processed in USD (United States Dollars).

Payment Security:

  • Your security is our priority. We use industry-standard encryption and secure payment gateways to protect your payment information. Your payment details are never stored on our servers.

Payment Authorization:

  • When you place an order, your card will be pre-authorized, and the funds will be held until the transaction is completed. You will be charged once your order is confirmed and ready to be shipped.

Payment Issues:

  • If your payment is declined, please check with your bank or card provider. Ensure that your card details are correct and that you have sufficient funds. For further assistance, contact our customer support team at support@slayvibes.com.

Gift Cards

Purchasing Gift Cards:

  • Gift cards are available for purchase on our website in various denominations. They are the perfect gift for any occasion, allowing the recipient to choose their favorite items from our store.

Using Gift Cards:

  • To redeem a gift card, enter the unique code provided on the card during checkout. The gift card balance will be applied to your total order amount.

Terms and Conditions:

  • Gift cards are non-refundable and cannot be exchanged for cash. They can only be used to purchase products available on our website.
  • If the total purchase exceeds the gift card value, the remaining balance must be paid using one of our accepted payment methods.
  • Gift cards do not have an expiration date and can be used at any time.

Lost or Stolen Gift Cards:

  • Please treat your gift card like cash. Slay Vibes is not responsible for lost or stolen gift cards. If you lose your gift card, please contact our customer support team with proof of purchase, and we will do our best to assist you.

Gift Card Balance:

  • To check your gift card balance, you can log in to your account and view it in the gift card section or contact our customer support team for assistance.

Note: Slay Vibes reserves the right to update these payment terms and gift card policies at any time. Please refer to this page for the most current information.