Ordering & Discounts Guide
How to Place an Order
Browse Our Collection:
- Explore our range of products by visiting the Shop page. Use the filters to narrow down your search by category, size, color, and more.
Select Your Items:
- Click on a product to view detailed information, including size options and product descriptions. Select your preferred size, color, and quantity, then click "Add to Cart."
Review Your Cart:
- Once you've added all desired items to your cart, click on the shopping cart icon at the top right corner of the page. Review your selected items to ensure they are correct.
Proceed to Checkout:
- Click the "Checkout" button to proceed. You will be asked to enter your shipping information, choose a shipping method, and select a payment option.
Apply Discounts:
- If you have a discount code, enter it in the "Discount Code" field at checkout and click "Apply." The discount will be reflected in your order total.
Complete Your Purchase:
- After reviewing your order details, click "Complete Order" to finalize your purchase. You will receive an email confirmation with your order details.
How to Track Your Order
Order Confirmation:
- After completing your purchase, you will receive an email confirmation containing your order number and a summary of your purchase.
Shipping Confirmation:
- Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. This number allows you to track the status of your shipment.
Track Your Order:
- To track your order, click on the tracking link provided in the shipping confirmation email, or visit our Order Tracking page and enter your tracking number.
Order Status Updates:
- You can log into your account at any time to view the status of your order under the "Orders" section. If you have any questions or concerns about your order, please contact our customer support team at support@slayvibes.com.
How to Apply Discounts
Using Discount Codes:
- If you have a discount code, you can enter it during the checkout process. Look for the "Discount Code" field, enter your code, and click "Apply." The discount amount will be deducted from your order total.
Automatic Discounts:
- Some promotions may automatically apply discounts to eligible items. Ensure that the discounted prices are reflected in your cart before completing your purchase.
Gift Card Application:
- To use a gift card, enter the unique gift card code in the "Gift Card or Discount Code" field at checkout. The value of the gift card will be applied to your order total.
Size Guide
Finding Your Perfect Fit:
- Each product page includes a size guide to help you find the perfect fit. Simply click on the "Size Guide" link on the product page to view detailed measurements and fitting tips.
How to Use the Size Guide:
- Compare your measurements with the sizing chart provided for each product. If you're between sizes or unsure, consider sizing up for a more relaxed fit or down for a snugger fit.
Need Help?
- If you have any questions about sizing, please contact our customer support team at support@slayvibes.com. We're here to help you find the best fit!
Common Questions
Can I use multiple discount codes on one order?
- Typically, only one discount code can be applied per order. If you have multiple codes, choose the one that offers the best savings.
What if I forgot to apply my discount code?
- If you forget to apply your discount code, please contact our customer support team at support@slayvibes.com immediately after placing your order. We may be able to assist you in applying the discount.
How do I know if my order is eligible for free shipping?
- Free standard shipping is available on orders over $99. If your order qualifies, the free shipping option will automatically appear at checkout.
Contact Us
If you have any questions about ordering, tracking, applying discounts, or sizing, please don't hesitate to reach out to our customer support team at support@slayvibes.com.